Gamefly Slams USPS for Poor Service
Due to numerous issues, GameFly, an online videogame rental service, has filed a formal complaint against the United States Postal Service. USPS has a manual inspection process to avoid breaking discs that are included within Netflix and Blockbuster mail-in slips, and this is what has GameFly so upset. The complaint accuses the government mail service of handing out special treatment to Blockbuster and Netflix, while denying identical services for Gamefly.
The reason GameFly has decided to push harder on this issue is because Blockbuster recently decided to rent out games through their mail-in service. Gamefly claims that Blockbuster has ”a substantial cost advantage” because of this. Roughly 1% of all GameFly discs break in transit due to USPS’s business practices, which adds up quick. With each game disc retailing for $50~60, broken disc replacements can easily cost tens of thousands of dollars every day.
There’s also a theft problem from within USPS., So far, 19 USPS employees have been arrested for stealing GameFly discs in transit. But that’s probably being saved for a later complaint.
[Source]
7 Responses to “Gamefly Slams USPS for Poor Service”
Leave a Reply
You must be logged in to post a comment.
April 25th, 2009 at 5:48 PM
ive gotten 3 broken discs in a year. one was snapped in half
April 25th, 2009 at 6:45 PM
mail bags weigh up to 70lbs when fully loaded, if a disc is at the bottom, good luck.
April 25th, 2009 at 6:48 PM
id be shitty if they sent me a broken disc… all that waiting. that would suck
April 25th, 2009 at 7:23 PM
Not surprising, really… my neighbor had a couple arrive broken (from NetFlix, though) before. Can’t really blame GameFly though.
April 25th, 2009 at 9:30 PM
Wow a disc would stand no chance if it wasn’t treated right.
April 26th, 2009 at 1:21 AM
Never had any problems over here, why don’t they invest some money in slim jewel cases or something other than the flimsy cardboard they use now?
April 27th, 2009 at 7:41 AM
USPS is just as horrible as the government that runs it!!!!