Firmware 3.1 Adds Diagnostics to PS3
Details continue to come out of the new 3.1 firmware update. In addition to Facebook and more colorful gamercards, this updated has added additional diagnostic features. Error reports can be sent directly to Sony in the event the PlayStation 3 is improperly shut down.
If your PS3 freezes and your are forced to perform a hard reset of your system, you will be prompted with this message next time you turn on your PS3.
For users who experience constant freezing, this could help Sony figure out the problem. Likewise, these error reports could help Sony fix more universal problems, such as the PS3 internet browser freezing. It is not clear what exactly is being sent to Sony in these error reports. The disclaimer that pops up does specify that your email address, information about your PSN account, and information about what is stored on your PS3 will be sent to Sony. Hopefully, Sony will continue to be more active in trying to gamers experience on the PS3.
[Source]
12 Responses to “Firmware 3.1 Adds Diagnostics to PS3”
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November 22nd, 2009 at 8:58 AM
thats cool..
November 22nd, 2009 at 9:16 AM
hopefully I never see any of those screens…
November 22nd, 2009 at 9:48 AM
I notice that. nice feature.
November 22nd, 2009 at 11:08 AM
Always a nice type of feature. I know all too many people who turn their PS3’s off the wrong way because they don’t even bother taking one glance at the manual (from some screens, it tells you how).
Plus I’m sure a good number of problems will get ironed out even quicker with this report feature.
November 22nd, 2009 at 12:31 PM
Very cool feature. Hopefully this can iron out future issues.
November 22nd, 2009 at 12:37 PM
havent used it yet (thankfully) but this is really going to pave the way to fix all the minor problems the PS3 and PSN have.
November 22nd, 2009 at 1:18 PM
Luckly my PS3 seems to be very reliable but it’s nice addition, esspecialy that it proves Sony is working on improving system and our experience.
November 22nd, 2009 at 3:07 PM
very nice feature inclusion
November 22nd, 2009 at 6:42 PM
speaking of freezing ps3s….
i have the 80 gig semi-backwards compatibility sku, and if i play ps1 or ps2 games for prolonged periods, i get a random freeze and i have to hard reset. Anyone heard of this or know anything about my sku?
November 23rd, 2009 at 9:20 AM
@joinsideke – I have that SKU and I have freezing issues. Not so much with the psx ps2 games, but with the internet browser (it seems to freeze when playing certain videos) and some ps3 games. Uncharted 2 froze on me once, as well as AC2 recently. It usually only happens when I’ve been playing a while, or with the internet, when I have multiple browser windows open. Its rare for me, but its nice to know that they’re finally looking into this issue.
November 23rd, 2009 at 9:21 AM
nice, but can they fix these issues
November 23rd, 2009 at 6:00 PM
@ woop
do you think that’s what this is? It’s irritating, it made me stop playing FF7 (disc version) because it would just konk out every once and a while in a most inconvenient point