
When you lose the information of millions of your customers there’s not much you can do other than say sorry, offer some some free stuff and chuck in identity protection. Sony did all that, but now, at the biggest gaming convention of the year, they have taken to the stage and once again said “We’re sorry”.
Jack Tretton took to the stage and asked for forgiveness over the PSN outage and the data breach. After joking with the press, he thanked third party publishers for their support saying “I’m sorry”, “we wouldn’t be where we are today if it wasn’t for your support”. He then said sorry to retailers, but boasted high sales. Then he talked to consumers: “We want to Apologize for any anxiety we’ve caused you… we are commited more than ever that it’s secure more than ever”.
Do you forgive them? Let us know below.
SWe all saw this coming but glad it didnt last like 30 minutes
typo my bad
too bad they can’t be sorry for bricking my ps3 with the 3.61 update. got ylod from it and it sucks.
I’m pretty sick of seeing this…if the update caused the PS3 to fail then every PS3, or at least every identical model, would also fail because the update would cause the same issue within all of them.
All I care is everything is back…and the Store doesn’t seem to be glitchy anymore…All is well in PS3 owner land as far as I’m concerned.
hello …
excuses accepted & gifts accepted too
… don’t forget that XBL was hacked too by a 14 years old boy who found some vulnerabilities in one COD game & MS hired the little guy, i don’t know if it’s the truth heard it on a French gaming channel news. So it can happen to everyone, yet SONY faced a real attack.
Sure hope now it’s better than secured & will be hard for hackers to at least get personal DATA.
SONY knows how to deal with the customers, thanks for the Welcome Back package.
cheers!
I forgave Sony for everything that happened a long time ago.